Bookings, Payments & Policies

To book an appointment with us, simply click the “Book an Appointment” button above, or give us a call at 780-708-2115 We accept cash, debit, and credit cards for payment with the option to have your receipt emailed to you or printed. We are also set up for Direct Billing with most insurance companies. Click here to learn more.

Please Note:  We provide you with 40% off when booking with a student massage therapist, because these massages cannot be claimed through your insurance.

As a requirement, Sawaddee Massage & Wellness is collecting your credit card information for all your future bookings. Your credit card will not be charged but acts as a placeholder for your appointments and to avoid any No-Shows and late cancellations. See our policy below.

If this is your first appointment with us, to save some time, please download, print and complete the Client Intake form by clicking the button below.  Bring the completed form with you or email it to us at reception@sawaddeemassage.net

We look forward to seeing you soon!

CANCELLATION AND NO-SHOW POLICY

Your business is valued, and your cooperation is appreciated. We are committing to you to guarantee your appointment time and refuse all other requests once you have made the appointment.

• When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients. Please understand that therapists and trainers only get paid when they deliver a service.
• 24-hour notice is required for all cancellations.
• A flat fee of $50 will be charged on your credit card for late Cancellations or “No-Shows”.
• Missed appointment fees are not eligible for direct billing or insurance compensation.

LATE ARRIVALS

Depending on our schedule, late appointments may not receive the full session time allotted for the treatment service booked.  Full payment will be required for the original time booked.